Refund Policy

Refund Policy

We want your shopping experience to be risk-free. If you need a refund, here’s what you can expect.

Refund Window

Refunds are normally completed within 14 business days of approval. For any delays, reach out — we’ll help.

Safety

Refund transactions are completed securely via PayPal to ensure your protection and privacy.

Eligibility Confirmation

After verifying the condition of your return, we’ll notify you of refund approval or rejection via email.

Refund Still Pending?

Start by checking with your bank or payment provider. If delays persist, email us directly and we’ll assist you promptly.

Exclusions

Sale and clearance items are non-refundable.

Exchanges

Only damaged or defective products are eligible for exchanges. Please contact suppport@newvarsityjacket.com for instructions.